97 Cornerstone Drive
Cary, North Carolina 27519
(Click here for directions)
Please call rather than email for same-day needs.
For urgent after-hours needs, call the same number, 919-460-0993 to connect to our after-hours nurse triage system, or click here to leave a quick easy confidential message for our after-hours triage nurses. They will call you back within the hour.
Phone lines are open:
Monday – Friday: 8 am – 5:30 pm
Saturday: 8 am – 4 pm*
Sunday: 8 am – 12:30 pm*
*On weekends, our phones switch over to our on-call nurse line after all appointments for the day are filled.
Regular Appointment Hours
Monday – Friday: 8:30 am – 5 pm
Weekend and after hours, same day sick appointment hours for established patients only:
Saturday: 8:30 am – 4 pm*
Sunday: 8:30 am – 12:30 pm*
Monday – Friday: 5 pm – 6:30*
*Please Note: After-hours sick appointments and weekend sick appointments will have an additional $50 charge, please be aware that your insurance might not pay the additional after-hours fee.
Contacting Your Medical Provider
If you need to speak with your provider, please call the office and leave a message with the Triage Nurse during office hours. The nurse will forward your message to the provider as necessary or answer your question.
After hours, urgent questions can be answered by our after-hours nurse triage service, but there may be a fee associated with the call.
Who do I contact for questions about my bill?
Please call us Monday – Friday: 8:30 – 5:00 @ 919 – 460 – 0993
Who do I contact for questions about my claim?
Please contact your insurance company directly if you have any questions about your benefits or the way a claim was processed. Understanding your benefits is important for you to ensure your insurance carrier pays correctly according to your policy. If you think your insurance company has processed your claim incorrectly, please contact us and we’ll be happy to assist you.